Engineer VAS Operations, acts in supervisory rule for operation and maintenance of Prepaid Charging System (IN), SMSC, SRP and VAS system. Also, responsible for the design and implementation of new prepaid packages, price plans and VAS services.
Supervises and ensures the optimal performance for Prepaid Charging System (IN), SMSC and VAS nodes
Studies, tests and implements new technical solutions as required related to IN, SMSC and VAS system
Develops new scripts and procedures for assisting in O&M tasks
Analyses system logs and performance reports and coordinate with product vendors for escalation of network critical alarms and problems and apply the necessary fix to resolve the issue within SLA
Attends all tickets opened by customer care related to IN, SMS and VAS system and coordinates with SNOU and engineering team for network related issues and assist in
Takes part in the installation, commissioning and extension projects and performs acceptance testing with vendor
Knowledge Skills and Experience
Bachelor’s degree in Telecommunications/ Electronics and Communications Engineering
At least 5 years’ experience in Telecom networks in domain of Prepaid Charging Systems (IN) SMSC and VAS.
Hands on experience of working on IN and VAS systems preferably on Alcatel PPS solution
Administration of Unix based systems, Oracle database and cisco switches and routers